Since being appointed by you back in March of this year to provide maintenance support, I have been extremely impressed with the level of expertise, efficiency and attention to detail by every member of your team. I know full well that praise for property managers is not always readily forthcoming, which is why I wanted to sing your praises for the excellent work you all do.
A working partnership such as the one we enjoy is very much a two-way street, and one which thrives on good relations, sound communication and above all, trust. I can honestly say that it is a genuine delight to be providing a service to Capri Realty, and wish to thank each of you for making what can sometimes be a challenging job, all the more easier because of your professionalism.
Great job, well done!
Realty Repairs GC
We really love dealing with Capri Realty. Every time we have had an issue, they responded quickly and got someone out...
Graham, Hanna and Marie of Capri Realty thrive to deliver friendly, professional and prompt service at all times. A family business with good ol' fashioned values you can rely on. I recommend Capri Realty for all your real estate needs."
"As tenants, we could ask for no better Real Estate Agent than Capri Realty.
The whole team at Capri Realty are professional, courteous and helpful.
Graham, Marie and Hanna make renting hassle free."
Civil Marriage Celebrant #A10828
Justice of the Peace (Qualified) # 76423
As long term tenants ( 10 years) we are impressed with the efficient and friendly service we receive from Hanna, Marie,Graham and staff members.
Every reported repair work was handled promptly and carried out by professional trades people.
Marie who is responsible for the Rental Dep. takes her work very serious and never missed the quarterly
inspection of the property.
Any owner of a property who wants to lease it out should take note. Not many Real Estates take the time to do so.
We could not ask for a better service from a tenants point of view.
Thank you Team Capri
Ute and Alan Walmsley
We have been renting with Capri Realty for a number of years. All of the staff are very professional, helpful and have always respected our privacy. Thanks Capri Realty!
My family & I had the pleasure of being clients of Capri Realty for 8 years. Graham & Hanna are a friendly, delightful couple whom we sadly miss. Their team at Capri Realty were efficient & amiable with regards to our realty needs & concerns. We highly recommend them for any rental or purchasing prospects. CHEERS team!!! Debbie Robertson
I have rented through Capri Realty over the last 3 years and have had nothing but great service from the team. Responses for fixes were very prompt and any issues were always resolved within days. In one instance, our oven was starting to break down and upon notifying Capri, we had a resolution the following day and a brand new oven on the way for the unit. No matter how busy they were my concerns were always addressed and resolved promptly with a high degree of professionalism. I've gone through other "big name" companies around the Gold Coast in the 10 years I've been renting and would go with Capri given the choice any time!
Capri Realty has managed our property for several years now.
Finding an appropriate tenant, managing the account, inspecting the property regularly and responding to inquires swiftly, they've always offered efficient and reliable service .
We won't have such a worry-free life without an expert like you.
Thanks Marie and the whole team
I started using Capri Realty back in mid-2008 and would highly recommend their services. They have managed my beachside property in Surfers Paradise for the past 8 years without a hitch. As soon as I get another Gold Coast investment property, the team at Capri Realty will be my first call. Hanna and Graham Day do a great job, with Marie Zuffi as their Senior Property Manager, they always have your interests at heart.Patricia Chao
"Capri Realty manages 2 of my rental properties on the Gold Coast. As a family owner/operated business they offer the highest level of service. The team is very friendly and the communication & commitment to me as a client is first class.
I have no hesitation in recommending Capri Realty.
The family-owned Capri Realty has given us wonderful service and confidence to us as home-owners who live 2000km away!
Thank you ... Heather and Neville
Hi Graham, Hannah and Marie,
I thought that I would send you all a quick note to once again thank you all after the professional and very speedy renting of my duplex in Burleigh. Once again you tenanted this property within a week or two and that is so important as an investor. The way you manage this and other properties for me is first class and I wouldn't dream of using any other managing agent on the coast and I recommend you to anyone that is in need of a quality managing agent.
I have used Capri Realty to manage my rental property since 2011 and have found Marie and the whole team to be friendly, knowledgeable and truly have the interests of their clients at heart. Marie provides a professional service and has always connected quality tenants to my property in a very short space of time.After routine inspections they provide me with photos of the condition of the property which gives me peace of mind that my property is being managed extremely well. They communicate maintenance issues in a timely manner and take away all the stress of owning an investment property by arranging quality tradespeople very efficiently and at a competitive price. The team at Capri Realty go above and beyond and thanks to their superior service I feel I am more than just another number on their rental books. I have complete faith and trust in them to manage my investment and would highly recommend them to others. Bec
To Whom It May Concern
Capri Realty have managed several properties for us for more than ten years. Prospective tenants are always thoroughly checked and we have had good long term tenants. Sometimes situations can arise that have required the expertise and no nonsense attitude of Capri Realty. The team at Capri Realty, using their knowledge of the law, have always taken each situation through to being resolved, rather than just handing us problems. Capri efficiently ensures that tenants adhere to their responsibilities in a timely manner. Regular inspections are always carried out and any maintenance issues are addressed; thus ensuring our investments are well maintained and achieving optimum rental income. All our properties with Capri Realty have at different times been renovated, and the project management of Capri Realty has always made this process smooth with very short turnarounds and minimum loss of rent. It is so nice to be able to have curtains, carpet, painting etc selected and coordinated for us with minimum fuss We would have no hesitation in recommending the team at Capri Realty to look after, protect and enhance your rental properties. Sent from Sherry McGeown's
Well the three properties have finally been sold and settled with just a little paperwork left for me to complete. I am already putting in an offer for a property in Mission Beach for our retirement.
I wanted to thank all of the Capri staff for being so good to work with. I bought our first investment property in 1994, the only one I have left, and I have come across a few agents in different forms. From my experience Capri staff rates very highly as individuals and as a united office.
I was able to relax as a landlord and as a seller, and that's not easy.
The properties were well managed and both Marie and Aaron were very quick to respond with any issues I had.
Hannah, we agreed totally on how to sell the properties, quickly but with a fair price - no point hanging around for months. The sales were quick but I did realize there was a lot of paddling going on beneath the surface and you managed all the parties involved well, including the vendor :), during stressful moments. :)
Graham works well between rentals and sales, probably the glue that holds them together. His ideas on preparation for sale were very good and saved us quite a bit.
Altogether a great team! I always knew that a call would get a result no matter who answered the phone.
Thank you all.
TO WHOM IT MAY CONCERN: Hanna Day of Capri Realty
We owned a big house on a large block with many trees and a swimming pool we rarely used. All the other homes in the neighborhood had made way for multi unit dwellings, so after 46 years it was time to move on and downsize. The only trouble was that we had been looking on and off for a few years and could not find anything that suited us, and most places were too small.
We chanced on a townhouse on real estate.com.au, one that would be downsizing but not too drastically. It looked promising.
That was when we met Hanna Day of Capri Realty. In order to buy the townhouse we needed to sell our existing property. Did she think it could be done in time?
Our home was advertised and Hanna contacted likely people. A developer was interested and the selling /buying process started, but during the Due Diligence the developer pulled out and we thought that would be the end of everything.
Enter Hanna two weeks later with another buyer. She had received an inquiry from another real estate agent, and she was prepared to do a 60/40% commission deal with him. The good news was that the townhouse we liked was still on the market.
In the end we bought the townhouse and in the process discovered Hanna to be thoroughly professional in her dealings with both sellers and buyers as well as the other agent, and caring enough to make our encounter with modern day transactions (we had not bought or sold a property since 1969) as hassle free as possible.
With the delay caused by the demise of the first sale, Hanna then found her pre organised holidays coinciding with our settlement date, so she left comprehensive instructions with her staff to ensure that everything ran smoothly.
We happily recommend Hanna Day and Capri Realty for their professionalism and thoroughness.
Valerie and John Shooter